Cleaning services FAQs

Frequently asked questions

What cleaning products will you be using?

- Carpet Presprays & Traffic Lane Cleaners
- Carpet Extraction Liquid Detergents
- Carpet Extraction Powdered Detergents
- Carpet Maintenance Products
- Deodorisers & Sanitisers
- Carpet & Fabric Protective Treatments
- Problem Solvers & Additives
- Spot & Stain Removers
The experts in Jordan’s Carpet Cleaning LTD are using the highest quality products on the market. All the products are Environmentally and Pet Friendly.

What method are you using for carpet cleaning?

The professional operators from Jordan’s Carpet Cleaning London are using the most effective method for carpet cleaning. Also known as hot water extraction, steam cleaning is a common method of cleaning carpets. In this method, hot water is heated to boiling and injected into the carpet under pressure. The hot water effectively loosens the dirt, and the carpet-cleaning machine immediately draws moisture and dirt away. Using a steam cleaner or carpet extractor is effective in removing odours and killing bacteria and dust mites. Heavily soiled carpet often requires the use of steam cleaning with the combination of top products on the market.

Do I need to vacuum?

We recommend it. While you’re not required to vacuum before we come, doing so can help remove sand, dirt and other debris from surfaces. Likewise, your carpets and other flooring will wear better when you vacuum them regularly — once or twice a week. What should I do to prepare my home for carpet cleaning? Please remove as much as you can from the area you want us to clean. This includes children’s toys, rugs, pet beds and even furniture, if possible. If you have anything breakable or fragile in the area, please move it out of the way.

How long does it take for my carpet to dry?

This varies. Everything from the season to the outdoor temperature to the environment of your home can impact how long it takes for carpets to dry. That said, immediately after cleaning, you can expect your carpet to be only slightly damp to the touch. It should dry completely normally between 4- 6 hours but you can walk up on your carpets with home shoes or you can ask our operator for free shoes covers. You can speed the process by setting your thermostat at 70 degrees or higher in the winter, turning on a dehumidifier, running fans and, in the summer, opening doors and windows.

What is the cleaning method used to clean fabric upholstery?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for carpets and upholstery.

How long is the cleaning and drying time?

Complete cleaning takes around 60-90 minutes per sofa. It includes Pre-treatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

How often should my upholstery be professionally cleaned?

We recommend immediate cleaning if you have fresh stains for wine, coffee, urine or other bodily fluids to ensure appealing look of your furniture. Generally it is advised to have your upholstery cleaned every 12 months. If you have pets and kids it is advised to have them cleaned every 6-8 months.

Do we clean white leather furniture?

Yes, we provide white leather furniture cleaning. Stain removal for white leather can be a complicated procedure because of leather natural origin. We have wide range of professional cleaning solutions to assist every particular case.

How long will you need to clean the car seats?

Generally, it really depends of level of soiling and the material. However, depending on the service and attention required to your vehicle, we may need to professional car seats clean between 1-2 hours. We will discuss this time frame with you upon making your booking.

When are you available?

Our typical business hours are Monday to Saturday from 7:30am – 5pm, however we do offer 24/7 emergency service.

Can you remove the smell of dog urine?

Yes, absolutely. We specialise in urine odour removal, however, we cannot guarantee urine stain removal. We are more than happy to discuss the remediation process with you, call our office on 02031370448/ 07442796484 to find out how we can help.

Can I get only my seats or carpets cleaned instead of a full interior clean?

We are more than happy to discuss our tailored service options, and pricing with you. Contact us to talk to one of our friendly staff today.

What is the cleaning method used to clean mattress?

We use hot water extraction cleaning method in combination with high Ph-level eco-green solutions and natural deodorizers. It is the most effective green cleaning method for mattress.

Are there any chemical or toxic elements involved in cleaning?

No, it is absolutely eco green. We use eco-safe Ph-balancing solutions and steam, which do not contain any toxic or chemical elements. It is crucial to make sure you sleep on completely clean from any dirt and bacteria as well as residue. We guarantee absolute cleanliness of a mattress after treatment.

Is the stain removal guaranteed?

As mattress upholstery is white or light colours and made of natural fabrics it is essential to have your mattress cleaned immediately if you have any incidents on it. We guarantee fresh stains removal. Old stains may cause discoloration of white fabrics which makes stain removal a very difficult procedure.

How long is the cleaning and drying time?

Complete cleaning takes around 30 minutes per mattress. It includes Pre- treatment, cleaning and deodorizing. Drying time may vary from 3-5 hours to 10 hours depending on indoor temperature conditions.

How do you charge about End of Tenancy Cleaning (per job or by time)?

End of tenancy cleaning services are priced on the basis of the measure of the property. There is no matter how long does it will take. Our professional cleaners will leave the property when they are fully done with the cleaning.

What exactly is End of tenancy cleaning?

When renting a home, you take on responsibility for the property and its upkeep. Part of being a good tenant is ensuring that you look after the property and ensure that, when your tenancy comes to an end, your landlord receives it back in the same state that you were entrusted with it. Like a tenant leaving a property you want to make sure that it is left in perfect clean condition, otherwise you may not receive your deposit back when you leave

What is included in End of Tenancy Cleaning?

Cleaning all surfaces in the kitchen including floors, counters, sinks, cabinets, microwaves, and the inside of refrigerators and freezers. Cleaning stove, oven, and other kitchen appliances. Dusting and cleaning kitchen cabinets. Scrubbing bathroom floors, wall tiles, grout, showers and/or tubs, and sinks. Disinfecting toilets. Cleaning and sanitizing medicine cabinets. Washing the interior of windows, mirrors, and other glass surfaces. Checking beneath windows and door frames for signs of mould. Picking up, bagging, and discarding any remaining trash and litter. Washing any hardwood, linoleum, and tile floors. Dusting window blinds, air vents and returns, ceiling fans, light fixtures and mantles. Vacuuming carpets and runners. Wiping down interior walls and removing stains. Dust and clean closets. Clean entryways, stairs, porches, and other adjacent areas. Removing cobwebs.

Can you get your oven professionally cleaned?

When we perform a top-to-bottom oven cleaning, we will inspect the appliance, use our environmentally responsible products, clean the racks and liners, and remove carbon deposits and baked-on grime. If applicable, we will also clean the oven window.

Can I clean my oven?

Sure. But, the level of detail, cleanliness, cleaning agents, and amount of time it will take, will greatly exceed hiring a professional oven cleaning company. And, the results are not going to come close to those of a professional cleaning company.

How long will cleaning take?

Professional companies can typically clean a single or double-oven in a matter of hours. In fact, even very large ovens, or those with detailed work throughout, should not take much more than a few hours to finish.

What's the best way to clean a really dirty oven?

Most ovens come with a self-cleaning feature, but that function can only accomplish so much. Often, it relies on heating your oven to its highest temperature and waiting for the built-up grease and grime to burn off. The burnt smell will linger for days, you'll consume a lot of energy, and you'll usually be left with subpar results. And if you turn to one of the heavy-duty oven cleaners you can find in the cleaning supply aisle, you might end up with stellar results but expose yourself and your family to extremely toxic chemicals. The Cleaning Authority offers a better way to clean your oven. When you turn to our highly trained and licensed team for professional oven cleaning services, we'll cut through the grease and gunk using eco-friendly products. We can keep you from being exposed to harsh chemicals and spending hours scrubbing on your hands and knees.

+44 78 2703 3536